frequently asked questions
ORDERS & DELIVERY
RETURNS & EXCHANGES
PAYMENT MODES
How can I check the status of my order?
An email with the tracking number will be sent to you once your parcel has left our hands to our trusted third-party agent.
(Do kindly allow us up to 1-2 working days for the parcel to be sent to dispatch)
What is the shipping agent we use?
Local orders are fulfilled by our courier, Qxpress.
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